What a connected aircraft means for you
OWN IT
Aircraft connect the world. Now we connect the aircraft.
A connected aircraft links the cabin, cockpit and the ground in real time, so passengers stay online and operational data is collected on the aircraft as it flies.
Airbus builds connectivity into the aircraft itself, at the aviation standard, and backs it as the manufacturer. That gives you three advantages at once: a better experience for your passengers, optimised operations for your business, and the freedom to choose and change your service provider as the market moves.
This is the foundation of the connected aircraft, and it is available now.
Connectivity that adapts to your fleet, your routes and your market
AT A GLANCE
Why airlines choose Airbus connectivity
Own it
What does a connected aircraft give me
One link, dual payoff
Our connectivity solution: HBCplus
Our connectivity
HBCplus is the Airbus inflight connectivity solution: Airbus fits it, and Airbus backs it. It is multi-orbit and multi-provider, so you choose your managed service provider and can change it later. Because the aircraft antenna is fitted at the Airbus standard, installation protects your warranty and the aircraft resale value.
HBCplus is available today
In service now across the Airbus Family, and ready to install on your next aircraft or your existing fleet. Talk to our Connected Aircraft team.
How to choose an inflight connectivity solution
Choosing connectivity
Choosing connectivity comes down to a few questions: which orbit, which frequency band, which antenna, who provides the service, and who fits and backs it.
Which orbit: LEO, MEO or GEO?
Low Earth Orbit (LEO) sits closest to the aircraft, giving the lowest latency. Geostationary Earth orbit (GEO) sits highest, so a single satellite covers a very wide area. Medium Earth Orbit (MEO) sits in-between. The strongest answer is often more than one orbit working together, according to the aircraft location.
Which types of aircraft antennas?
Aircraft antennas differ in how they track the satellite and how much drag they add. A lower-profile aircraft antenna cuts drag and fuel burn. Fitted at the ARINC 791 standard, the antenna can evolve with new networks without a further change to the aircraft skin.
One provider, or the freedom to switch?
A single-network solution ties you to one provider. A multi-provider solution lets you change your managed service provider as the market moves and prices shift. Your routes evolve, and your connectivity should keep pace with your business.
Fitted by the manufacturer, or retrofitted under an STC?
Connectivity can be fitted by the aircraft manufacturer, or added later under a Supplemental Type Certificate (STC). Manufacturer fitment keeps one party accountable for the airframe and the connectivity, so there is no gap between the aircraft and the system fitted to it.
HBCplus answers all of these in a single, Airbus-exclusive solution.
Support that comes with the aircraft
Support
Connectivity needs monitoring, support and a clear point of contact. With Airbus, one team stands behind the airframe and the connectivity. The network is monitored around the clock, so issues are caught early, often before they reach passengers. Support can also be provided by your managed service provider, as you choose. And, beyond standard Airbus support, the Airbus Connectivity Care package offers an extra level of coverage.
Frequently asked questions
FAQ
What is inflight connectivity?
Inflight connectivity is internet access on board an aircraft, delivered by satellite or air-to-ground networks. It gives passengers onboard internet for browsing, streaming and working in the air. The same link also moves operational and maintenance data off the aircraft in real time, helping airlines run more efficiently. Airbus fits connectivity into the aircraft and backs it as the manufacturer.
What is HBCplus?
HBCplus is the Airbus inflight connectivity solution. Airbus selects, fits and backs it, so integration risk sits with the manufacturer rather than the airline. It is multi-orbit and multi-provider, so you choose your managed service provider and can change it later. HBCplus is available in linefit and retrofit across the Airbus Family.
What types of aircraft antennas are used for connectivity?
Aircraft antennas for connectivity are mounted on the fuselage and track satellites while the aircraft flies. The main types of aircraft antennas differ in how they steer the beam and how much drag they add. A lower-profile aircraft antenna reduces drag and fuel burn. Fitted at the ARINC 791 standard, it can evolve with new networks.
Is inflight wifi the same as a connected aircraft?
No. Inflight wifi is what passengers see: aircraft wifi at the seat. A connected aircraft is the whole system behind it. The same link that serves the cabin also moves cockpit and maintenance data to the ground in real time, and supports onboard applications. Wifi is one outcome of a connected aircraft, not the whole of it.
What is the difference between LEO, MEO and GEO satellites?
These are three satellite orbits at different altitudes. Low Earth Orbit (LEO) sits closest to the aircraft, giving the lowest latency. Geostationary orbit (GEO) sits highest, so a single satellite covers a very wide area. Medium Earth Orbit (MEO) sits in-between. A multi-orbit solution combines them, so coverage and performance hold up across different routes.
Why choose a supplier-furnished connectivity solution?
A supplier-furnished equipment (SFE) solution is selected and fitted by the aircraft manufacturer, rather than sourced separately by the airline. This removes integration risk, keeps one party accountable for the airframe and the connectivity, and protects warranty and residual value. The airline still chooses its managed service provider, so it keeps commercial freedom.
Are Airbus connectivity products available in linefit and retrofit?
Yes. HBCplus is available in linefit, fitted on the production line, and in retrofit, installed on in-service aircraft. Airbus certifies the installation itself, so there is no reliance on a third-party Supplemental Type Certificate (STC), and the aircraft warranty is unaffected.
Can I change my connectivity provider later?
Yes. HBCplus is multi-provider by design, so you choose your managed service provider and can change it as the market moves and your routes evolve. The terminal is decoupled from the service, so switching does not mean a further change to the aircraft. This independence is the core of the Airbus offer.
How does Airbus protect data and security?
Security is built into the solution. Data is protected in transit and on the ground to aviation-grade standards, and the connectivity is designed to keep operational and passenger systems separate. Airbus monitors the network continuously to ensure secure access to all onboard services and strengthen the resilience of the digital ecosystem for increased compliance, security and trust.
Can airlines run their own applications on the aircraft?
Yes. Airbus is preparing an open digital platform that lets airlines design, test, deploy and run applications on board. Applications use connectivity when it is available and run offline when it is not. Airlines can also choose applications built by third parties, including partners in their own ecosystem. Because deployment needs no service bulletin, time to market is dramatically reduced.
Who do I contact about Airbus connectivity?
The Airbus Connected Aircraft team can guide you through the options and help you to select the right fit for your fleet. Submit the contact form on this page and they shall reach out to you. They support airlines and lessors from first questions through to fitment, for both linefit and retrofit, across the Airbus Family.
Contact the Airbus Connected Aircraft team
Get in touch
Tell us about your fleet and routes, and we will help you choose the right connectivity setup.